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TextNow

Overview

TextNow has a rating of 4 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 12th among Mobile Applications sites.

This company responds to reviews on average within 1 day
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How would you rate TextNow?
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Texas
1 review
0 helpful votes
Follow bren b.
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Cool app, lots of adds
November 15, 2024

I enjoy using this for my side hustle. I have the free version, so there are adds in there that sometimes I confuse for communications from my customers. But that doesn't really bother me. I have noticed if my conversation lasts more than 20 minutes, the call drops. Not sure if that is part of the free version.

Date of experience: November 15, 2024
Alabama
1 review
0 helpful votes
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Great as an extra line!
November 15, 2024

I give my TextNow # to everyone that i don't want to have my main number. My main number is the # I don't ever change and don't want to have to change. I can change my TextNow # whenever i need to. So i just give my text now # to people i don't want to be able to keep calling, plus it keeps me from having a block list a mile long.

Date of experience: November 15, 2024
Florida
1 review
0 helpful votes
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I love this app
November 16, 2024

It has helped me so much during hard times it really helped me out I still use it I love this app I recommend it to everyone as a matter of fact my friend recommended this app to me.

Date of experience: November 16, 2024
Illinois
1 review
0 helpful votes
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Good for us people who can't afford a monthly feemy
November 16, 2024

My experience has been great because I can make important calls, like my doctor's and pharmacy with no issues or problems

Date of experience: November 16, 2024
Minnesota
1 review
0 helpful votes
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Good
November 15, 2024

Good, it is very reliable and super easy to access, thank you making this available to people like me!

Date of experience: November 15, 2024
Washington
1 review
0 helpful votes
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Free calling and texting
November 21, 2024

I love his app can call and text for free make sure you do at least one call or text each month so u don't lose your number they will warn you a week before and a day before

Date of experience: November 21, 2024
California
1 review
0 helpful votes
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I wanted to have a backup phone service that would be reliable, available, and flexible. TextNow meets all of what I was looking for. And, you can easily upgrade with several options (such as hourly, daily, and monthly options).

Date of experience: August 29, 2024
Delaware
1 review
0 helpful votes
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Working well for years
September 10, 2024

I've been using TN for years both as my home WiFi phone service and often when traveling. My ISP has nodes all over the area where I live, so data hasn't been much of an issue for me, besides I also keep a Tracfone in the car. TN works well for me. The ads that pay for the service have become a little more prominent on the screen but don't really interfere when actually using the app. If you have an old phone that you're not using and "need" a back-up, try it out. Their SIMs have occasionally gone on sale for $0.99 instead of $4.99.

Date of experience: September 10, 2024
Canada
1 review
0 helpful votes
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#1 App for Voice and Text
July 30, 2024

I have been using the TextNow app since it was first available for download, and in all honesty, nothing else comes close.

Ive tired many other apps that have similar features and functionality but they all fall short on call quality, connectivity, and consistency.

TextNow always provides me with a stable connection that I can rely on. They also understand that people like to keep their phone numbers and I've had the same TextNow number for 10 years. That's tough to beat.

Huge thumbs up for this app. TextNow #1

Date of experience: July 30, 2024
Washington
1 review
0 helpful votes
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Good enough
August 4, 2024

App is easily my first choice over alternatives, but it generally sucks, the density of ads and the glitches are annoying and calls often dont go through

It also split one person - messaging me from one number - into 4 conversations, at random
Idk why

Date of experience: August 4, 2024
Jason G. TextNow Rep
11 months ago

Hey Emma, thanks for your review! We're sorry to hear that you're having issues using your TextNow app. I've sent a PM to assist further!

California
1 review
0 helpful votes
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Activation of dim on iphone
April 16, 2024

I was trying to activate a SIM on iphone but it was giving error messages and asking to contact customer service. I did that but Customer rep was also giving me go around. So I stopped this.
Will try again with Customer Service again to see if they can help this time.

Date of experience: April 16, 2024
Jason G. TextNow Rep
over a year old

Hey Javed, thanks for your review! If you haven't done so already, we'd appreciate reaching back out to our Live Chat so we can continue helping activating your SIM Card.

North Carolina
1 review
0 helpful votes
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Hello I've been trying to get someone to help me I've got locked out of my account and I need my email address updated! This app is hobble and have no customer support :( I got locked out of my Apple ID and it removed my phone number my current phone number and you guys are going to get sued for this please :(

Date of experience: May 13, 2025
Jason G. TextNow Rep
1 month ago

Hey Tammie. Thanks for your review and so sorry to hear that you're having issues accessing your account! If you haven't already done so, please email community@textnow.com and we'll assist further!

Pakistan
1 review
0 helpful votes
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I have been using text now for a while and have given out that number but for some reason they decided to permanently block my account for "violation". Problem is, that I appealed and nothing is happening. No response and no clarification as to what the violation is.
I have been waiting over a month for a response that they claim should have come within 1 week.
Very much annoyed at their service.

TextNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 24, 2024
Jason G. TextNow Rep
6 months ago

Hey Waleed, thanks for your review and so sorry to hear that you're having issues accessing your account. I've sent you a PM to assist further!

New Mexico
0 reviews
0 helpful votes
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Need better reception for calls.
October 15, 2024

This app has been great need less day. When I need to use Text No, it opens right up for me. No problem. Reception could be hella better for voice calls... Other than that Text Now does the job and gets it done.

Date of experience: October 15, 2024
Georgia
1 review
0 helpful votes
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Reliable and overall good service
November 20, 2024

I've had my TextNow number for 4 years which says a lot. Not only am I able to use it anywhere in America, I'm able able to use it literally anywhere around the globe where there is internet.

After ordering a sim card for a mere $4 earlier this year, I tapped into a new dimension of data service. I enjoyed high 5G data speeds up to 10GB and it was marvelous. I can recall a particular day when there were network issues in my area and I was the only person with a stable internet connection within a 20 mile radius. That's when a lot of my friends found out about TextNow because they were surprised that I still had internet.

A drawback was the fact that I was unable to share my hotspot with friends, which really wasn't a big deal. Also, if you plan to use more than 10GB before the month elapses, that 2G connection will annoy you. The solution to this, of course, is to renew your data early. Fortunately, I've only needed to do that once. My data plan only failed me in a handful of rural areas where there were absolutely no cell towers. Otherwise, even with a single bar, I was able to enjoy high 5G speeds of data.

Overall, TextNow has proven itself to be a very good service provider, locally and internationally.

Date of experience: November 20, 2024
Louisiana
1 review
0 helpful votes
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Best app ever. I recommend this for everyone.
November 20, 2024

I've been using them for years and that's not going to change. If you want a phone # at a fair price this is the company for you.

Date of experience: November 20, 2024
Kansas
1 review
0 helpful votes
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Unsatisfied
August 22, 2024

I paid for the card, it doesn't work, there is no free calling, and there is no available customer service for assistance. That's about it... Save for the fact that health insurance spammers can get through with perfect signal strength time after time even leaving default four-second vms. I'm not upset or anything, I didn't have high hopes about this from jump street, just saying.

Date of experience: August 22, 2024
Jason G. TextNow Rep
10 months ago

Hey Clark, thanks for your review and sorry to hear that you're having issues getting your SIM Card connected. I've sent a PM to assist further!

North Carolina
1 review
0 helpful votes
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Outstanding
November 18, 2024

Everything is and has been great.And and i i have have to to have have 50 50 fifty fifty characters imagine that there.

Date of experience: November 18, 2024
Canada
1 review
0 helpful votes
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Essentialy helpful.
November 18, 2024

I find the TextNow app very helpful as it provide me with a free second phone number. And its reliable too.

Date of experience: November 18, 2024
South Carolina
1 review
0 helpful votes
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Great
November 17, 2024

The phone service has been awesome. I wish the data service was cheaper then I would not need 2 phone services

Date of experience: November 17, 2024