TextNow has a rating of 4 stars from 581 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TextNow most frequently mention phone service and sim card. TextNow ranks 11th among Mobile Applications sites.
Hello I've been trying to get someone to help me I've got locked out of my account and I need my email address updated! This app is hobble and have no customer support :( I got locked out of my Apple ID and it removed my phone number my current phone number and you guys are going to get sued for this please :(
I really appreciate having the ability of being able to use the phone with just the internet. Because if I'm in a situation where my phone won't work as long as I have internet I can use the phone.
For WIFI calling it is the best I've come across. I use it as a secondary number.Maybe someday I'll use it as my primary. But I need WIFI for all my other needs in my home.
It's a great service everyone should try it. No drop calls no problem getting through on Wi-Fi anytime.
So far my text now experience has been awesome. No problem whatsoever. Have made and received call..
I love you all just difficult with the Wi-Fi thing other than that love you would love it if we can have notifications I do have a SIM card somewhere love you all
Hey Catherine, and thanks for your review. I've sent you a PM to assist further!
It's very useful works great on calling texting using the number somewhere else. I really love TextNow.
Love how it's free and how easy it is to use. It's amazing to have free thing
Hey Christine, and thanks for your review. I've sent you a PM to assist further!
Being on a fixed income I enjoy FREE talk and text. Even though I don't talk often, I can depend on it when I need it
I have been using text now for a while and have given out that number but for some reason they decided to permanently block my account for "violation". Problem is, that I appealed and nothing is happening. No response and no clarification as to what the violation is.
I have been waiting over a month for a response that they claim should have come within 1 week.
Very much annoyed at their service.
Hey Waleed, thanks for your review and so sorry to hear that you're having issues accessing your account. I've sent you a PM to assist further!
Great app to use without data over WiFi...call,text and everything else works great!
It's reliable when you need to call someone,and to receive a phone 🤙
Pretty good experience calls.Work well text works well thank you
Great app to have it saves time and money.keep up the good work,!
I would recommend text now to anyone who is looking for great phone service
I love this phone service I live 4 miles off a main road and never had a any trouble with it...thank you text now!
It's seams very slow to me. But I like the notifications they're short and very clear to the point. No confusing words just basic simple English. Thank you for that 😊.
The app is great for getting a second phone number, I love that you can choose from various numbers and even select your preferred area code, which is super convenient. However, the design feels a bit outdated & clunky, making navigation less enjoyable. Additionally, there are too many ads if you're not subscribed, which can get annoying.
One major downside is that if you don't use the app for a while, they can reclaim your number and assign it to someone else. This could be a privacy risk if you've linked that number to any accounts or shared it for personal use. Overall, it's a good app with solid features, but there's room for improvement in the user experience and ad policies.
I am using text now to make wifi calls because the clarity of calls is superior to what i have received from mainstream contract service providers.
Also, text now has NEVER dropped a call.
No endless holds for customer service either!
Have used the free app for years, will be upgrading to their cell service soon.
App has worked flawlessly for years
My favorite aspect of this service is being able to access the text messages from my desktop computer. This is a much more user friendly way to access and respond to those messages. The service on my phone functions just like any other mobile service, whether texting or calling I do not notice a difference in quality between TextNow and a typical phone service carrier.
Answer: No limits I have used this app dozens of times a day and for several hours on some days
Answer: Well well well, u pushed the right button. I don't trust them at all. They tried hardly to get a photo of any of my government IDs, together with a photo of my credit card pretending to verify my identity and they rejected all other means for verification including calling my bank.
Answer: Hey Karen! We're sorry to hear that you're having trouble with your account. If you need further help, please write to us at community@textnow.com
Answer: Hey Maureen! We're so sorry to hear that you're having trouble logging in. Please write to us at community@textnow.com for further assistance.
Hey Tammie. Thanks for your review and so sorry to hear that you're having issues accessing your account! If you haven't already done so, please email community@textnow.com and we'll assist further!